Customer Reviews

My Mr. Fixit Mechanical Contractors LLC

starstarstarstarhalf star 4.6 / 5 | 22 Total Reviews

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"Your company was assigned to come out and service my AC. The contractor did not call within the 24hr window to schedule an appointment. After 3 calls to the contractor and no return call back I reached out to my warranty company. They then called My Mr. Fix and he picked up right away and verbally set an appointment to come out the next day between 1pm - 5pm.I took off a half day from work to be at my HOT house from 1-5 pm and the contractor NEVER showed up. At 5pm I called to see if he was running behind and still on his way, and he NEVER picked up the phone, called back, or even showed up!! I had to sit on hold for 3hrs with my warranty company (and this is not an exaggeration) in order for them to reach out to another contractor and schedule an appointment. Unfortunately, because the next day is Friday, I have to go through the weekend before I can get someone else to come to my home and service my AC. The one star is ONLY because when writing a review you MUST enter a star in order to post it, and think EVERYONE should know the type of service being provided to Lawton's homeowners. Thanks My Mr. Fixit for NOT fixing my AC or even bothering to show up - you REALLY out did yourself on this one!!!! "
V . G from Lawton, OK on July 21st, 2017
star(1 / 5)
" After reading all the raving reviews, I'm starting to wonder why my experience has been absolutely horrible. In short- if you don't mind waiting several days, in the dead of summer, for your A.C. to get fixed and deal with someone that refuses to return phone calls or show up when promised, then these guys would be the perfect ones to go with. They came out on a Monday afternoon and diagnosed the problem. Was told they didn't have the supplies necessary for the fix and they'd return Wed morning. This is Thursday afternoon and I still haven't seen or heard from anyone...even after leaving several messages. (When their voice mail box wasn't full.. )"
E . C from Lawton, OK on July 13th, 2017
star(1 / 5)